Training & Development at the Exchange
Empowering Success From Day One
The Exchange sets up associates for long-term success through continuous learning and skill-building. Training and development opportunities are available to all Exchange associates—starting on day one.
Robust Onboarding & Job-Specific Training
Your Exchange journey begins with a strong foundation. Our onboarding program welcomes you, aligns you with our mission and ensures you’re fully equipped to thrive.
Depending on your position, you may follow a formalized job training curriculum to help you learn the tools, processes and responsibilities specific to your department.
Associates in technical or product-specific roles—such as electronics, beauty, or sporting goods—can access industry-led product training to stay competitive and informed. This targeted learning ensures you’re confident and knowledgeable.
Training is delivered through multiple platforms, including:
- On-the-job learning
- Mentoring and coaching
- Step-by-step instructional tools
- Digital training resources
Growing leaders from within
The Exchange’s Leadership Development Programs nurture emerging and high-potential leaders while giving current leaders the opportunity to grow. The programs are a vital investment in the future of our organization. The curriculum supports a strategic approach to developing high-potential leaders across all regions and business units.
Participants take part in high-impact workshops focused on real-world leadership challenges and solutions. Topics included leading change effectively, building high-performance teams, transforming ideas into actionable solutions and developing resilient, results-driven teams.
Associate Spotlight
“The Executive Leadership Development program provided me with the chance to collaborate with management across different directorates. I am able to apply tools acquired from the program, enabling me to step back and encourage my team to ask questions, offering diverse perspectives in our decision-making processes.”
Sedric Thomas
Director, financial analysis
Exchange Headquarters
At the Exchange, we invest in our associates’ growth from the very beginning
Training and development programs provide hands-on learning, career advancement and leadership opportunities that start on day one. We make learning easy, accessible and relevant—so you can start strong and grow fast.